Dental Office

PPO Claims Aging Specialist


This position will be responsible for real time follow up on all denials, review of open/un-paid PPO Insurance claims, filing appeals and requesting additional needed information for assigned client offices.



  • Research and correct any claim discrepancies for assigned client offices.
  • Directly address all insurance denials received (within 3 business days)
  • Communicate directly with client offices to request any additional information needed for claim payment
  • Follow up and resolve all communication requests (within 24 hours)
  • File secondary claims as needed with supporting documentation
  • Insurance aging report roll up for all client offices
  • Registration and maintenance of online portals for Insurance companies
  • Follow up and resolve all communication requests (Reponses within 24 hours)
  • Complete other projects as assigned





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