This position will be responsible for real time follow up on all denials, review of open/un-paid PPO Insurance claims, filing appeals and requesting additional needed information for assigned client offices.
Responsibilities
- Research and correct any claim discrepancies for assigned client offices.
- Directly address all insurance denials received (within 3 business days)
- Communicate directly with client offices to request any additional information needed for claim payment
- Follow up and resolve all communication requests (within 24 hours)
- File secondary claims as needed with supporting documentation
- Insurance aging report roll up for all client offices
- Registration and maintenance of online portals for Insurance companies
- Follow up and resolve all communication requests (Reponses within 24 hours)
- Complete other projects as assigned
INDHRM200