Orthodontic Billing Specialist


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We are a fast-paced, young and disruptive company working hard to make our doctor’s vision come to life. Unique individuals and ideas are always welcome here. Don’t settle for the norm. We are looking for the best of the best. Think you’re the right fit? We’d love to hear from you.


We are currently looking for someone driven and open to growth and development! If you are looking for an employer that supports you in reaching your maximum potential – you’ll feel right at home.


  • Ensure treatment plan and charge out accuracy
  • File all original and follow up claims to insurance
  • Build Patient/Insurance payment plans in practice management software
  • Research and correct any claim discrepancies for assigned partner offices
  • Directly address all insurance denials received
  • Review all accounts for patient and insurance payment on monthly basis
  • Communicate directly with partner offices to request any additional information needed.
  • Follow up and resolve all communication requests (Responses within 48 hours or less)
  • Print and Mail patient Collection and Dismissal letters
  • Calculate and Adjust accounts for collections or in-complete treatment
  • Monthly Orthodontic aging reporting
  • Monthly Practice Report Card creation
  • Weekly posting of Dental Banc patient payments
  • Communicate any financial corrections to Finance department
  • Educate office staff as needed on Orthodontic accounts


  • Understanding of Dental Insurance and claims processing
  • Dentrix, Eagle Soft, Easy Dental or Open Dental software experience preferred
  • Great oral and written communication skills
  • Strong attention to detail
  • Typing/Data Entry Skills
  • Understanding of billing and appeals process
  • Ability to prioritize workload to achieve set timelines/goals
  • Ability to work independently as well as with a team
  • MS Office Suite knowledge is a plus


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