• Lockbox Specialist

  • Overview

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    This role is responsible for posting all insurance payments and adjustments correctly in accordance with best practices and meeting performance standards.

     

     

    We are currently looking for someone driven and open to growth and development! If you are looking for an employer that supports you in reaching your maximum potential – you’ll feel right at home.

    Responsibilities

    • Timely posting of all lockbox payments for assigned partner offices
    •  Proper distribution of any correspondence received through lockbox to other departments
    •  Making the proper adjustments to patient ledgers according to the Explanation of benefits and company standards
    •  Create Issue traks for all denials received for further review 
    •  File secondary claims as needed with supporting documentation
    •  Complete other projects as assigned

    Qualifications

    • Understanding of Dental Insurance and Explanation of benefits
    • Previous high volume posting experience
    • Dentrix, Eagle Soft or Easy Dental software experience preferred
    • Detail oriented with great organizational skills
    • Typing/Data Entry Skills
    • Ability to prioritize workload to achieve set timelines/goals
    • Ability to work independently as well as with a team
    • MS Office Suite knowledge is a plus

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